AzoftBlog

Contact Center Software Optimization: Single User Interface

By Darya Kazovskaja on January 20, 2016

Contact Center Software Optimization: Single User Interface

According to Deloitte’s 2015 Global Contact Center Survey, the impact of contact centers on business strategy formation continues grow rapidly. 96% of survey participants (more than 300 companies on five continents were surveyed) expect their contact centers to grow in the next two years and 72% are already planning to expand their functionality. This isn't a surprise because today contact centers play the role of front-office representatives and define the relationship between a company and its clients.

Creating an Office Tracking System for Mobile Devices

By Anna Voronova on December 17, 2015

Creating an Office Tracking System for Mobile Devices

Most mobile developers and testers working in a team setting have lost their test devices at some point. The problem of missing test devices is especially common in large teams that have multiple rooms in their office. Colleagues often borrow each other's test devices and, before you know it, nobody knows where they are.

Episode 2015: Azoft Team Holiday Greetings

By Aleksandra Seremina on December 15, 2015

Azoft facts - episode 2015

As we wind down for the holidays, we'd like to thank all our clients and everyone we've worked with in the past year. 2015 was full of new and exciting projects, ambitious challenges, inspiring achievements, and fantastic people. We are thankful to you for letting us perform as great professionals and reliable partners.

Custom Sales Apps vs. Ready-Made Solutions

By Darya Kazovskaja on November 25, 2015

Custom Sales Apps vs. Ready-Made Solutions

Mobile sales apps are a must-have for sales reps who are constantly on the go and multitasking – negotiating with clients, organizing meetings, making presentations, and closing deals. In particular, there are lots of ready-made sales enablement solutions available on the market today. Their quality improves with every update, driven by the high level of competition within the mobile industry. Nevertheless, businesses continue showing interest in the development of custom sales apps.

Mobile Sales Enablement: 4 Types of Apps for Increasing Sales

By Darya Kazovskaja on November 10, 2015

Mobile Sales Enablement: 4 Types of Apps for Increasing Sales

The success of any business depends on sales. From individual entrepreneurs to large corporations, everyone is interested in raising sales. Contemporary studies and growing technical capacities provide an opportunity to boost the efficiency of sales. Today it is easy to supply sales team with relevant information, which is of great necessity for the qualified communication with clients, and thereby to combine efforts of marketing and sales. This approach is known as sales enablement and many businesses rely on it for their sales strategy.

Hybrid Apps: The Answer to Increased Demand For Mobile Development

By Darya Kazovskaja on September 29, 2015

Hybrid Apps: The Answer to Increased Demand For Mobile Development

According to the latest survey by Red Hat, one of the world's leading software providers, 50% of business today need mobile development specialists. What's interesting is that among these businesses, native app developers aren't in high demand. Turns out, front-end web developers and back-end integration specialists take care of a significant portion of mobile development tasks these days.

When to Outsource Business Analysis for Software Projects

By Darya Kazovskaja on September 22, 2015

When to Outsource Business Analysis for Software Projects

Many people think that to create a new software solution, all you need is find some programmers and tell them what to do. This opinion is especially common in small and medium-sized businesses that don’t typically deal with software projects.

Companies that have in-house development teams or specialize entirely in software development don’t think twice about hiring a business analyst. Generally speaking, larger-sized companies are well aware of the benefits they receive when a business analyst participates in a software project.

Mobile Apps for Retailers: Why a Responsive Website Is Not Enough

By Anna Rassypnova on September 8, 2015

Mobile Apps for Retailers: Why a Responsive Website Is Not Enough

For the last several years, mobile technologies have been taking over retail. As retailers master new sales and communication channels, mobile versions of websites and online stores have become commonplace. Many business owners believe that a mobile site, which allows users to easily browse the web on smartphones and tablets, is the optimal solution for merchants trying to gain a foothold in the mobile segment. However, this isn’t always the case, since mobile sites have many limitations. To achieve more impressive results, developing a mobile app may be the smartest choice. Let’s take a closer look at why and how exactly retailers can benefit from a mobile app.